Kalm Charters respects your privacy and is committed to protecting your personal information.

Information we collect

When you make an enquiry or contact us, we may collect personal details such as your name, email address, phone number and any information you provide about your charter plans.

We may also collect limited technical information when you use our website, such as your IP address, browser type and general usage data.

How we use your information

We use your information to:

• Respond to enquiries

• Plan and manage your charter

• Communicate with you before and after your booking

• Improve our website and services

‍We do not sell your personal information or share it for third-party marketing purposes.

‍Third-party services

‍We may use trusted third-party platforms to support our business operations, including website hosting, analytics, email and messaging services. These providers may store and process your information securely as part of their service.

‍Payments

‍If payments are required, they will be processed through a secure third-party provider. We do not store your financial details.

‍Cookies

‍Our website may use cookies or similar technologies to improve your browsing experience and understand how the site is used. You can manage cookie preferences through your browser settings.

‍Data security

‍We take reasonable steps to protect your personal information from misuse, loss or unauthorised access.
However, no method of online transmission is completely secure.

‍Data retention

‍We retain personal information only as long as necessary to provide our services and manage enquiries, unless
a longer retention period is required by law.

‍Your rights

‍You may request access to, correction or deletion of your personal information at any time. You can also opt
out of receiving communications from us.

‍Updates to this policy

‍We may update this Privacy Policy from time to time. Any changes will be published on this page.

‍Contact

‍If you have any questions about this policy, please contact us at: charters@kalmlembongan.com‍ ‍